All you need for your business

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What our clients say about us

  • 5.0 ★★★★★

    Reviews from customers

  • Marcia Alberto

    Excellent service and an immediate response. In a instant I had the problem with my cold display resolved, without a doubt I
    recommend the service.

    "Thank you very much for your service."

    Rate from client: 5 Starts by Google Reviews.

    Thank you!

  • João Rodrigues | CV FRIO LDA.

    "I will be in touch soon for new purchases. I really liked the service provided and I will always recommend it, you can be sure of that."

    Rate from client: 5 Starts by email. Thank you!

  • Rafael Garcia

    "Great professionals! I recommend"

    Rate from client: 5 Starts by Google Reviews.

    Thank you!

  • Sabrinne

    "Thank you Mr Bruno for your kindness and help, we will buy more from your shop for sure."

    Rate from client: 5 Starts by WhatsApp.

    Thank you!

  • Ranniery Casp

    "Thank you very much for your service."

    Rate from client: 5 Starts by Google Reviews.

    Thank you!

  • João Martins

    "Great !!!! Highly recommended."

    Rate from client: 5 Starts by Google Reviews.

    Thank you!

  • 直原智美 (Tomomi Naohara)

    "Dedication, transparency and sympathy!"

    Rate from client: 5 Starts by Google Reviews.

    Thank you!

  • Thelma Lima

    "Efficient and responsible service."

    Rate from client: 5 Starts by Google Reviews.

    Thank you!

  • Rafaela Pereira

    "I recommend, the solutions are immediate with the best advice Friendliness and kindness."

    Rate from client: 5 Starts by Google Reviews.

    Thank you!

  • Emanuel Medeiros

    Rate from client: 5 Starts by Google Reviews.

    Thank you!

  • Fábio Miguel da Costa

    Rate from client: 5 Starts by Google Reviews.

    Thank you!

  • Diogo Simões

    Rate from client: 5 Starts by Google Reviews.

    Thank you!

  • Ignacio Martinez

    "Thank you so much for helping me finding the perfect equipment, your technical support was amazing, we will buy from your shop again for sure."

    Rate from client: 5 Starts by WhatsApp.

    Thank you!

  • Isabel Ferreira

    Rate from client: 5 Starts by Google Reviews.

    Thank you!

  • Paula Santana

    Rate from client: 5 Starts by Google Reviews.

    Thank you!

  • Márcio Lemos

    Rate from client: 5 Starts by Google Reviews.

    Thank you!

  • Monteiro G.

    Rate from client: 5 Starts by Google Reviews.

    Thank you!

  • Your opinion is important for us

    We are here to help everyone in need.

    our slogan it´s "Feels good to serve your Business"
Give us your feedback

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New Arrivals

Discover our latest products
New Mono-Split Air Conditioner ClimaVAIR Plus VAI 8-065 WN

Mono-Split Air Conditioner ClimaVAIR Plus VAI 8-065 WN

€1.895,43 EUR
New Mono-Split Air Conditioner ClimaVAIR Plus VAI 8-050 WN

Mono-Split Air Conditioner ClimaVAIR Plus VAI 8-050 WN

€1.344,39 EUR
New Mono-Split Air Conditioner ClimaVAIR Plus VAI 8-035 WN

Mono-Split Air Conditioner ClimaVAIR Plus VAI 8-035 WN

€876,99 EUR
New Mono-Split Air Conditioner ClimaVAIR Plus VAI 8-025 WN

Mono-Split Air Conditioner ClimaVAIR Plus VAI 8-025 WN

€835,17 EUR

Trusted Manufacturers with Certified Products

FAQs

Frequently Asked Questions (FAQ) – Starmagine Horeca

Contact us
Orders & Payments

1.1 How can I place an order?
You can order directly on our website. Simply add the products to your cart, proceed to checkout, and complete your payment.

1.2 What payment methods do you accept?
We accept MB WAY, credit cards (Visa/Mastercard), PayPal, bank transfer, and Multibanco (ATM reference).

1.3 Can I receive an invoice with my VAT number?
Yes! During checkout, enter your VAT number to receive an invoice with the correct tax details.

1.3 Can I receive an invoice with my VAT number?
Yes! During checkout, enter your VAT number to receive an invoice with the correct tax details.
Shipping & Delivery

2.1 Where do you ship to?
We ship to all of Portugal (including islands) and other European Union countries.

2.2 How long does delivery take?
Delivery times depend on the product:

  • In-stock items: 24-72h (business days)
  • Pre-order items: 5-15 business days

2.3 How much does shipping cost?
Shipping
costs vary based on weight and destination. You can calculate the exact
cost at checkout before completing your purchase.

2.4 How can I track my order?
Once your order is shipped, you will receive a tracking code via email to follow your delivery.
Returns & Warranty

3.1 Can I return a product?
Yes! You have 14 days from the delivery date to return a product, as long as it is in its original packaging and unused.

3.2 What is the warranty on your products?
All our products come with a minimum 40 days warranty against manufacturing defects. Check the specific product page for more details.

3.3 What should I do if my item arrives damaged?
If you notice any damage upon delivery, contact us within 24 hours with photos of the issue so we can resolve it quickly.
Customer Support

4.1 How can I contact you?
You can reach us via:

4.2 Do you have a physical store?
We currently operate online only, but we ensure fast and reliable customer support.
Products & Custom Orders

5.1 Are your products new?
Yes, all our products are brand new, original, and come with the manufacturer's warranty.

5.2 Can I request a custom quote?
Absolutely!
If you need a personalized quote for your business, send us an email
with the details, and we’ll prepare a tailored offer.